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8846 Rixlew Lane, Manassas, VA 20109
M-Th 7:30am-5pm | Fri 7:30am-4pm | Sat 9am-12:30pm

(703) 686-5931

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(703) 686-5931

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Customer Reviews

Hear directly from local homeowners who upgraded their water and plumbing with our team. From first call to final install, we focus on clear communication, clean workmanship, and results you can feel every day.

Google Rating

5.0

Based on 1642 reviews

Excellent

Mermaid Water & Plumbing5.0

Based on 1642 reviews

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Heather Harris

16 hours ago

Bryce was out today to replace our water filter and to deliver salt. He is always prompt, courteous and neat. He truly seems to enjoy his job . Updated… Steve was out today to replace the water filter and do the quarterly maintenance. Friendly and efficient. Bryce was here today for quarterly maintenance. As usual, did an excellent job!

Response from the owner:Thank you, Heather, for your wonderful feedback! We're thrilled to hear that Bryce and Steve provided you with prompt and friendly service. Your satisfaction is our priority, and we appreciate your support!

The Smiths

18 hours ago

Mermaid Plumbing is a highly professional plumbing enterprise. They are easy to reach, communicate well, and dispatch service rapidly. Patrick does outstanding plumbing work, is very personable and courteous. I highly recommend them and him.

Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with Patrick and our team at Mermaid Plumbing. Your kind words about our communication and service speed truly motivate us to keep delivering the best. We appreciate your recommendation and look forward to serving you again in the future!

Daria Adams

20 hours ago

Polite, friendly, and explains everything as the appointment moves along.

Response from the owner:Thank you for taking the time to leave a 5-star review!!

Bruce Morrison

21 hours ago

Excellent service. Technician was very thorough and knowledgeable in explaining the service and description of our current water system operation.

Saba Jabbar

22 hours ago

Highly recommended this company. Exceptional customer service and high trained plumbers doing high quality work. Patrick fixed one of the toilets today he did a phenomenal job. Thank you.

Response from the owner:Thank you, Saba, for your wonderful review! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Jeff Armstrong

2 days ago

Mermaid Water & Plumbing & Adam were fantastic. They arrived on time, were very professional, explained everything to me, cleaned up after themselves, and worked with me on financing at 0% for a year. I would recommend this company for whole house water softeners, reverse osmosis systems and water heaters (the work I had done) and likely any other plumbing work you need done. I felt like I was treated honestly and fairly from sales to install.

Response from the owner:Dear Jeff, Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience with Adam and our team. It’s great to know that our professionalism and commitment to clear communication made a positive impact during your service. We truly appreciate your recommendation for our plumbing services, and we look forward to helping you with any future projects! Best regards, The Mermaid Water & Plumbing Team

Will Covey

3 days ago

Response from the owner:Thank you, Will, for your fantastic five-star review! We're thrilled to hear that you had a great experience. Your feedback motivates us to keep delivering the best service possible. We look forward to seeing you again soon!

Nikki Weih

3 days ago

Response from the owner:Thank you, Nikki, for your positive feedback! We're thrilled to hear you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

Stef Kurtz

3 days ago

We have been using Mermaid Water for about 15 years now and they have always been quick to respond, respectful of property, easy to work with, and we have never had a bad experience with anyone from the office or any service technician. When we moved into our new home they were the first people we thought of when considering what kind of water treatment system we needed. I recommend them everytime someone mentions that they are considering a water treatment system.

Response from the owner:Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Mermaid Water. Our team strives to provide knowledgeable and friendly service, from our office to sales to installation, and it’s gratifying to know we met your expectations. Thank you for being part of the Mermaid Family!

Roya W

4 days ago

Response from the owner:Thank you, Roya W., for your fantastic five-star review! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!

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49 Locations

Service Areas

Proudly serving Northern Virginia with water treatment, plumbing, and well-system expertise.

Prince William

Local water & plumbing help

Loudoun

Treatment and repairs nearby

Gainesville

Fast scheduling, clean installs

Manassas

Trusted technicians, clear pricing

Bristow

Reliable service, lasting fixes

Haymarket

Water solutions for homes

Centreville

Plumbing and water treatment

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(703) 686-5931

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Our FAQs

Not sure what’s causing stains, odors, scale, or low pressure? These quick answers cover the most common questions we hear—plus when it makes sense to schedule testing or a service visit.

What does a free water test include?

We check key indicators like hardness, staining minerals, odor sources, and overall water quality.

Do you install and service Kinetico systems?

Yes—our team installs, maintains, and repairs Kinetico softeners, filtration, and drinking water systems.

What problems can water treatment fix?

Hardness/scale, iron staining, odor/taste issues, sediment, and select contaminant concerns based on testing.

Do you work on well pumps and pressure tanks?

Yes—we install and service pumps, tanks, and controls to restore flow and stable pressure.

Can you help with low water pressure in the house?

Yes—after diagnosing the cause, we recommend repairs or pump/pressure solution

Do you offer emergency plumbing service?

Yes—visit our Emergency Services page for 24/7 support options.

How do I know if I need a softener or a filter?

Testing tells us the cause; we recommend the simplest system that solves your specific issues.

Do you provide plumbing repairs as well as water treatment?

Yes—our licensed technicians handle drains, fixtures, water heaters, disposals, and more.

Our Blogs

Want to learn before you buy? Our blog breaks down water problems, treatment options, and plumbing best practices in plain language—so you can make confident decisions for your home.

08 October 2026

How Hard Water Impacts Your Appliances, Plumbing, and Energy Bills

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25 September 2026

Reverse Osmosis vs. Whole-House Filtration: Which Is Right for Your Home?

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11 September 2026

7 Plumbing Myths Northern Virginia Homeowners Should Stop Believing

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21 August 2026

Kinetico Water Softener Maintenance: How to Keep Your System Performing Its Best

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07 August 2026

Repair or Replace Your Water Heater: How to Make the Right Choice

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24 July 2026

Well Water Treatment in Northern Virginia: A Guide to Safer Water

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10 July 2026

Electric vs. Non-Electric Water Softeners: Which Is Best for Your Home?

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19 June 2026

Water Quality Testing: How to Know What's Really in Your Tap Water

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05 June 2026

Effective Solutions for Hard Water Woes in Manassas

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22 May 2026

Plumbing Lifeline: Emergency Solutions in Prince William County

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Contact Mermaid
Water & Plumbing

Ready to upgrade your water or fix a plumbing issue? We’ll point you to the right next step.

8846 Rixlew Lane
Manassas, VA 20109
(703) 686-5931
M-Th 7:30am-5pm | Fri 7:30am-4pm | Sat 9am-12:30pm

Contact Us

8846 Rixlew Lane
Manassas, VA 20109
(703) 686-5931

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Water Filtration

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(703) 686-5931

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(703) 686-5931

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(703) 686-5931

(703) 686-5931

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(703) 686-5931

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(703) 686-5931

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Customer Reviews

Prince William

Loudoun

Gainesville

Manassas

Bristow

Haymarket

Centreville

Contact Mermaid Water & Plumbing

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